Help Center

Find your way around Nebula

Guides for getting your workspace set up, plans running, creative organized, and your team aligned.

Start here

New to Nebula? These explain the product model, where work lives, and the planning flow before you get deep into individual tasks.

Orientation

Navigating across Nebula

A tour of the dashboard, navigation menu, project pages, media-plan review tools, and approval flow.

 Vocabulary

Core concepts

Learn the core Nebula terms that explain how work is organized, planned, reviewed, and reported.

 FAQ

Nebula FAQs

Answers to common questions about setup, planning objects, budgets, workflows, reporting, and core terms.

All guides

Browse by what you’re trying to do

Choose a guide by the job in front of you. Each page includes the context, decisions, and screenshots needed to complete the task.

Start here

Orientation, core language, quick answers, and account preferences for new users.

Navigating across Nebula A tour of the dashboard, navigation menu, project pages, media-plan review tools, and approval flow. Core concepts Learn the core Nebula terms that explain how work is organized, planned, reviewed, and reported. Nebula FAQs Answers to common questions about setup, planning objects, budgets, workflows, reporting, and core terms. Profile and notifications Update your profile photo, avatar color, time zone, Slack connection, and notification preferences.

Workspace setup

Set up the admin foundation for users, permissions, taxonomy, fees, integrations, and projects.

Managing workspace settings and integrations Configure users, roles, reporting periods, tracking, taxonomy, fees, transactions, workflow stages, and integrations. Create a new project Create the project container that media plans, reports, insights, and creative context will live under.

Media planning

Create plans, duplicate proven structures, add placements, and connect platform campaigns.

Create a new media plan Create a plan with the right project, date range, budget, and notes before placements are added. Duplicate a media plan Copy a reusable plan structure, then adjust its project, budget, timing, creative, and platform-campaign choices. Create a new placement Add a placement with channel, objective, format, vendor, flight dates, budget, notes, and monthly allocations. Add platform campaigns to placements Connect a Nebula placement to the matching campaign record in the advertising platform for reporting context.

Creative and reporting

Organize creative work and understand reports at the right scope.

Creative Library overview Understand creative search, folders, tags, creative types, record tabs, assets, placements, and preview shuffling. Overview of Nebula reports Navigate workspace, project, and media-plan report scopes, then create insights in the right reporting context.

Support

Can’t find what you need?

Tell us what you’re trying to do. We’ll point you in the right direction.